Above all they want to deal with real people - that's why we put absolute focus on creating a relationship of trust and respect with all our clients. We've found that this philosophy is great for achieving personal satisfaction, high morale and continued success.
Harcourts offer a full range of Real Estate services. We specialise in Residential, Commercial, and Rural Property sales as well as Property Management services.
Whenever anyone interacts with the organisation, they must be more successful for that interaction. Whether the person is a client, a business owner operating a Harcourts franchise or a receptionist, the organisation is committed to assisting and ensuring that that person achieves their goals, whatever they may be.
The Four Values A large percentage of Harcourts growth is organic, a reflection of this commitment. Harcourts business philosophy is based on this purpose and four specific values that are communicated frequently throughout the organisation. These values guide the decision making and behaviour of every individual within the Harcourts group. Not only does this contribute enormously to an enhanced client experience, it also determines how members of the team work together, creating an environment where team members are just as determined to assist each other as they are to satisfy their clients.
Every decision we make, every action we take, must be the best one for the people - our team and our clients
we all instinctively know what's right - there's never a wrong time to do the right thing. Honesty and integrity must be our minimum standard
in changing and challenging times for everyone, being courageous is critical. Showing leadership, staying focused and stepping up is all about courage
success isn't a destination, its a journey - we must enjoy the journey, create some fun and laugh daily